VCI-300 Problem

[plben]

Hello,

I have had my VCI-300 for a while now and it's been working great, without any problems.

But since a couple days, the right jogwheel doesn't work. There's really no reason to explain the sudden malfunction of it..

When I plug the VCI in, both platters are blue, as usual. But at soon as I touch the right one one, it stays red.

So I tried this:

http://www.youtube.com/watch?v=EhRRZs7FXU0

But I couldn't really tighten the 3 bolts inside, and even though I did a bit, it didn't fix the problem.

Then I tried to Increase\Decrease the Touch Sensor Level on the back. Still not working.

Here's a short video I made to make it clearer.

http://www.youtube.com/watch?v=vT75p1dK0HE

As you can see, when I remove the right platter, it works perfectly when touching the gold platter inside, which is a bit weird..

So I was wondering if anyone had a solution for this.

Thanks

[vinylcuts]

Hi,

I had a similar problem with my first vci 300. There was an issue with some earlier models.
http://www.synthtopia.com/content/20...system-recall/

Best thing to do is to send it back for replacement.

Mine wasnt one of the serials listed but i still had it exchanged.

Dave

[plben]

Thanks for your reply